Shipping policy

Shipping Policy

Thank you for shopping at Capas Headwear. We are committed to ensuring your shopping experience is convenient and satisfactory. Please review our shipping policy outlined below:

1. Shipping Methods and Times:
   - We offer standard shipping shipping for domestic orders via UPS. Lower 48 states only.
   - Standard shipping typically takes 1-5 business days.
   - Expedited shipping is available for an additional fee. Please email info@capasheadwear.com for more information.

2. Processing Time:
   - Orders are typically processed and shipped within 1-2 business days of payment confirmation.
   - Please note that orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Costs:
   - Free U.S ground shipping on orders over $99.  
   - Shipping costs for orders under $99 are calculated based on the weight of the items in your order and the shipping destination.
   - Shipping costs will be displayed at checkout before you confirm your order.

4. Tracking Information:
   - Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
   - You can track your order using the provided tracking number on the carrier's website.

5. International Shipping:
   - At this time, we are shipping domestic U.S orders only. Apologies for any inconvenience.

6. Shipping Delays:
   - While we make every effort to ensure timely delivery, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or carrier delays.
   - In the event of a processing delay before shipping, we will notify you promptly and provide updates on the status of your order.

7. Order Changes and Cancellations:
   - If you need to make changes to your order or cancel it after it has been placed, please contact our customer service team as soon as possible. Once an order has been processed and shipped, we may not be able to make changes or cancellations.

8. Lost or Damaged Shipments:
   - In the rare event that your shipment is lost or damaged in transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive a satisfactory resolution.

9. Contact Us:
   - If you have any questions or concerns about our shipping policy or your order, please don't hesitate to contact our customer service team at info@capasheadwear.com or 800-932-0257

By placing an order with Capas Headwear, you agree to comply with our shipping policy outlined above. We appreciate your business and thank you for choosing us for your shopping needs.